How long does it take to receive my custom-fit product?

As soon as your impression is received at our lab, it will take approximately 2-3 business days before your new appliance is completed and shipped. International shipping can be a lengthy process. Please be patient when ordering internationally.

Why are TruFit products more affordable than my dentist's?

To purchase custom-fit products in the past, your dentist would have to take an impression or scan at his/her office and send it out to a dental laboratory for design and manufacturing. This requires using valuable office time which needs to be incorporated into the price of the guard, and third-party laboratory services. Since we operate our laboratory, are using a self-impression method and the latest 3D technology we can dramatically reduce the cost of your custom-fit products.

What if I mess up my impression?

IMPORTANT: Please read the instructions and watch the tutorial video before making your first attempt. We send you 2 attempts in your initial impression kit (please send back any unused attempts). If you are unable to produce a good impression after 2 attempts, contact us and we will send you replacement putty free of charge (the trays are reusable). If the kit is mailed back to us and the impression(s) are bad/unusable, a $15 charge will incur to cover shipping another impression kit to you.

Can I order a product for my child?

Yes, custom-fit products are available for customers under 12. However, future purchases will likely require a new impression until adult orientation is reached.