FAQ

Exchanges & Returns

What is your return policy on custom-fit products?

Because each product is made specifically for you, returns for refunds aren’t available. However, we’ll always work with you to ensure your item fits and performs as expected. IMPRESSION KITS ARE NOT REFUNDABLE.

Can I exchange my product if it doesn’t fit properly?

How do I start a return or exchange?

Are returns free, or do I have to pay for shipping?

How long does it take to process a return or exchange?

Quick Access

Need More Help?