As soon as your impression is received at our lab, it will take approximately 2-3 business days before your new appliance is completed and shipped. International shipping can be a lengthy process. Please be patient when ordering internationally.

To purchase custom-fit products in the past, your dentist would have to take an impression or scan at his/her office and send it out to a dental laboratory for design and manufacturing. This requires using valuable office time which needs to be incorporated into the price of the guard, and third-party laboratory services. Since we operate our laboratory, are using a self-impression method and the latest 3D technology we can dramatically reduce the cost of your custom-fit products.

IMPORTANT: Please read the instructions and watch the tutorial video before making your first attempt. We send you 2 attempts in your initial impression kit (please send back any unused attempts). If you are unable to produce a good impression after 2 attempts, contact us and we will send you replacement putty free of charge (the trays are reusable). If the kit is mailed back to us and the impression(s) are bad/unusable, a $15 charge will incur to cover shipping another impression kit to you.

Unfortunately, custom-fit products are NOT suitable for athletes currently undergoing orthodontic treatment (braces or aligners). However, we are the perfect after braces solution as one impression can be used to order custom-fit retainers, sport mouthguards, whitening trays, and grinding guards for life!

Yes, custom-fit products are available for customers under 12. However, future purchases will likely require a new impression until adult orientation is reached.

The putty will last over 2 years. TruFIT will make your product no matter how long it takes for us to receive the kit back.